Why Airlines Employees Are Fed Up!
Editorial

There always seems to be financing for new aircraft, mergers, integrations, managment bonuses, but nothing left for employees. The ticket agents and flight attendants, who take abuse, the ramp people who load bags in the rain, heat, humidity, are the backbone of the industry.

These might be the only jobs not outsourced to India. Where will it end? If the employees worked for free for a week, I would love to see the balance sheet. Ouch! The CEO's still will bitch and complain these workers, who worked for free, are still overpaid! They are out of touch with frontline employees!

Costs to run these airlines are built into the price structure of the product. If an airline can charge for bags, food and the like, why not add a bit more to pay the frontline employees who are the final and last contact with passengers? Make sense?

Productive employees are happy employees and that is a proven statement. Would not an investment in the workforce not hit the bottom line and increase profit for the company?

Until airline executives realize keeping the workers who face the customers on a daily basis happy and do make a difference, instead of feeling beat up, then will customer service improve.

"Hey, I flew ABC airline and they treated me a like a valued customer". Does that not make sense? Your comments are welcome!